By accessing the Site, App and/or providing personal data to www.FindYourCaters.com, you hereby acknowledge that you have read this Policy and that you consent to the collection, use and disclosure of your personal data by www.FindYourCaters.com in accordance with this Policy. If you do not consent to the terms of this Policy, please do not access the Site, App or provide your personal data to www.FindYourCaters.com. FYC does not knowingly collect or solicit personal data from those below the age of 18, or knowingly allow such persons to register an account with www.FindYourCaters.com (“Account”). If you are under 18, please do not use the Site or Application, or attempt to register an Account or send any personal data about yourself to us.
2. What personal data does www.FindYourCaters.com collect?
As stated below, we gather various types of personal data of our users and customers.
Voluntarily provided Data. www.FindYourCaters.com collects personal data that you voluntarily provide to us, whether through the website, Application or other platforms or channels (such as through email, telephone and other forms of communication). At various places on the website or Application, or in the course of obtaining the services provided by www.FindYourCaters.com, you may be required to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the website or Application, or to otherwise obtain our services. For example, personal data may be collected when you register an Account, make an enquiry, enter a contest, promotion or survey, fill up a form, provide comments, suggestions or feedback, or when you contact our customer service or helpdesk via email, phone or other channels. You can always choose not to provide your personal data, but you may not be able to access or use certain features or services of the Site or App, or to obtain certain services from us.
Data that is sent automatically. In addition, www.FindYourCaters.com collects data that is sent automatically by your web browser, computer, mobile or any other gadgets. This may include your IP address, the address of the web page you were visiting when you accessed our website, date and time of your visit, information about the device you are using and other information. Please check the settings of your browser and/or device if you want to know what data is automatically sent or if you wish to change your settings.
3. How do we use your data?
Generally, we collect personal data in order to provide our products and services to you, and to personalize and improve our services and your user and customer experience with www.FindYourCaters.com. Personal data collected by www.FindYourCaters.com (FYC) may be used:
– to process, record, monitor and fulfill your query/request;
– to improve our products or services;
– to verify and process your personal particulars and payment;
– to communicate with you and respond to your queries and requests;
– to inform you of promotions, offers, surveys, events, products and services, which may be of interest to you;
– to conduct marketing research, user profile and statistical analysis;
– to customize your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site, use of the Application and customer experience with us;
– to update and back-up our records;
– to enforce our legal rights and remedies;
– to reduce credit risk, detect and protect us against error, fraud and other criminal activity;
– to enforce our legal rights and remedies;
– for such other purposes notified to you on or before collection or use of the data.
4. Who do we share and/or disclose your data to?
We do not sell, trade and rent your personal data. Your personal data will not be disclosed by www.FindYourCaters.com to any third party, except:
-to any affiliate, subsidiary or partner of www.FindYourCaters.com;
-to our technology, marketing and logistics service providers;
-to credit card and payment processing companies;
-to lawyers, auditors, professional advisors and investors of www.FindYourCaters.com; or
-to any other agents, service providers or subcontractors acting for or on behalf of www.FindYourCaters.com,
-to the extent required to carry out the purposes set out in Section 3, or to do anything at your request; (or)
From time to time, we may collaborate with other third parties to organize joint marketing and promotional campaigns, offers or contests, and may require disclosure of your information to such third parties. For example, where a promotion or Voucher Code is specially offered to customers of our third party partner, we may share your information with that partner to the extent relevant to such promotional campaign. In some cases, you may not be able to enjoy the promotion, offer or participate in the contest, unless you consent to disclosure to our partner of your information. “Voucher/Coupon Code” refers to any credits, vouchers, coupons or codes offered by www.FindYourCaters.com for use in the purchase of Services from www.FindYourCaters.com.
Recipients of your personal data may be located outside Singapore. You agree that we may transfer your personal data to our affiliates, subsidiaries and/or other third parties located outside of Singapore, as long as the personal data is handled in accordance with this Policy and all applicable laws. www.FindYourCaters.com will ensure recipients of your personal data are legally bound to provide a standard of protection for your personal data comparable to the protection afforded under the Personal Data Protection Act.
5. Is your personal data secured?
5.1 As your Account is protected by a password for your privacy and security, we ask that you take steps to protect against unauthorised access or use of your Account. Please select and protect your password appropriately and limit access to your device and browser by signing off after you have finished accessing your Account. You are responsible for any loss, theft and compromise of your password and Account Information, and any activity on your Account that takes place through unauthorised password use.
5.2 www.FindYourCaters.com understands the importance of keeping your personal data private and secure. We therefore put in place security arrangements to protect your privacy and personal data, in a manner that we believe is reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
5.3 Please be informed that despite our best efforts, no security measures are impenetrable. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your personal data. www.FindYourCaters.com does not warrant or guarantee in any way that your personal information or private communications will always remain private and/or safe. www.FindYourCaters.com hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any personal data held or maintained by us.
6. Link on the website
www.FindYourCaters.com may provide links to other websites (“Linked websites”) that may be of relevance and interest to you. www.FindYourCaters.com has no control over, and are not responsible for the privacy practices or the content of such Linked websites, and you hereby waive any claim against us with respect to the Linked websites.
In order to improve our products and services, we may collect data by way of “cookies”. Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to the website or Application. This information allows us to better administer the website and Application, and provide a more tailored and user-friendly service to our Site visitors and App users. Cookies also enable you to use or access certain features or services of our Site or App, including the shopping cart and check-out features. For example, cookies help us store preferences or retrieve products in your shopping cart between visits, from our servers. Cookies are small data files that are sent to your browser from our website or Application and are stored on your computer’s or device’s hard drive. Each time you visit our website or Application from the same computer or device, the cookie will be retrieved from your computer or device, enabling our Site or App to recognise your computer or device as having previously visited our website or Application and thereby increase the functionality of our Site or App on your computer or device. Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally. Most web browsers and devices can be set to notify you when you receive a cookie or to prevent cookies from being sent; if you use these features, you may limit the functionality we can provide you when you visit our website or Application.
8. How can i access, update and correct your data?
If you wish to access, correct or update your personal data, you may do so at any time by accessing your Account settings through the website or Application. Alternatively, you may contact us at email@example.com. You are responsible for providing us with correct and updated information.
9. Any Questions or Concerns
If have you any questions and/or concerns, Please write any questions or concerns that you may have regarding our handling of your personal data to “firstname.lastname@example.org”.
Please provide your Full Name, contact number, email address and all relevant details along with your question or concern, so that we can review and respond to your question and/or concern in an efficient and effective way.
10. Policy/Content Amendment Rights